FAQ

Frequently asked questions

Shipping


Please allow 2-3 business days for your payment to clear once your payment has been cleared your product will be shipped. Once your product has been shipped you will recieve a tracking number please allow 3-5 business days for your product to ship. We are not responsible for lost packages and weekends does not count as business days! Thank you for your continued support.




Returns


We do not accept returns unless your product arrive damaged and you will be responsible for shipping fees! Please make sure to use your correct address




Hair Care Tips


Using a wide tooth comb,gently comb hair from the tips of the roots.
Wash hair with warm water and moisturizing shampoo.(Stay away from shampoos that contain sulftates.)
Condition hair with cold water and moisturizing conditioner.
Rinse thoroughly
Always air dry to ensure hair stays shiny and does not look brittle.
Before bed,always wrap with a silk bonnet.




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