FAQ

We accept credit cards, Apple Pay, Google Pay, Afterpay, and more. For in-person purchases, we also support card readers and tap-to-pay options.

After your payment clears (2-3 business days), we’ll ship your order and provide a tracking number. Shipping takes 3-5 business days. Please note, weekends aren’t business days, and we’re not responsible for lost packages. Thank you for your support!

We only accept returns for damaged products. You’ll be responsible for shipping fees. Please double-check your address to avoid issues.

Use a wide-tooth comb to gently detangle from tips to roots. Wash with warm water and sulfate-free moisturizing shampoo. Condition with cold water, then rinse thoroughly. Air dry to maintain shine and prevent brittleness. Wrap your hair in a silk bonnet before bed to keep it protected.